As Vice President of Personal Lines, Alaissa oversees our Personal Lines department which is dedicated to finding personalized solutions for policyholders and agents. Her role also includes the oversight of internal communication of personal insurance products, and to assure that our customers receive the highest level of service. Alaissa joined Pyramid in 2015 as a processor and ascended to Account Manager and Supervisor before assuming her current role of Vice President.
Born and raised in Pangasinan, a province of the Philippines, Alaissa grew up speaking several dialects including sign language that she uses to help the deaf and mute learn how to read and write. Alaissa learned to be independent thanks to her grandparents, and how to effectively adapt to different cultures and situations while being raised by her parents who worked abroad. Alaissa moved to Hawaii with her family in 2014 and quickly learned to appreciate the warmth and Aloha of our community.