Your privacy is important to us.

Pyramid Insurance has served the people of Hawaii since 1987. Since our founding more than three decades ago, we’ve grown to become one of the largest locally owned and operated insurance agencies in Hawaii with locations on every major island to serve your insurance needs. Our professional agents and staff are experienced, motivated, and dedicated to exceeding your expectations of service and insurance protection.Our employees manage information concerning individual customers in the same responsible, confidential manner we want our own financial affairs managed.

This Pyramid Insurance Centre, Ltd. (“Pyramid”) Privacy Policy applies to information gathered in connection with the products underwritten by Pyramid and gathered through Pyramid’s website at This notice is for your information only and requires no action on your part. This notice does not reflect a change in the way we do business or handle your information.

Information We Collect

We obtain most information directly from you, such as information provided to us on your application for insurance, or information you voluntarily send to us via our website and/or e-mail. We also collect information about your transactions with us, such as insurance premiums and policy numbers. We may acquire additional information from third parties. Third parties may include agents, employers, other insurers, consumer reporting agencies, health care providers or servicing vendors. Information collected may relate to your finances, employment, health, avocations, or other personal characteristics, as well as publicly available information about you.

Information We Disclose

We may disclose collected information to our affiliates and non-affiliated service providers when necessary to carry out our normal business activities. These activities may include evaluating requests for insurance products; evaluating claims; marketing services; administering of policies; and processing transactions at your request. Service providers may include your agent, agents who service your policies, our affiliates, or third parties that help us provide you with our products and services. We may also disclose collected information to financial institutions with which we have a joint marketing agreement. Affiliated companies are within the Pyramid family of companies. Non-affiliated companies are outside the Pyramid family of companies. They may include other insurance agencies, banks, insurance companies, and service vendors. We also may disclose information as permitted or required by law. We do not disclose collected information about former customers to anyone except as permitted by law.

Protection of Information

Our employees follow and maintain our privacy policies and procedures. Affiliates and third parties to which we disclose information are required to maintain adequate security standards for the protection of collected information. We will make every effort to protect and safeguard any information that we have.

Internet Privacy on Pyramid Website

Pyramid does not capture any personal information from visitors to its website, unless voluntarily provided by said visitors (for example, via the website’s online forms: “Quote Request,” “Contact Agent, Client Support” etc).
Pyramid is not responsible for information practices employed by websites linked with our website. Generally, links to non-Pyramid websites are provided solely as pointers to information on topics that may be useful to users of the Pyramid website.

Changes to our Privacy Policy

It may be necessary for us to modify or supplement our Privacy Policy at any time. If we make material changes, we will provide current customers with a revised notice that describes our new practices.

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